Shipping policy

Shipping Policy for LeAnn Drake Hair + Care

Thank you for shopping with Leann Drake Haircare! We are committed to providing you with high-quality haircare products and an exceptional shopping experience. Below you will find details regarding our shipping policy, including processing times and shipping methods.

Processing Time

All orders are processed within 2-3 business days after your order is placed. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Time

We offer standard shipping for all orders within the United States. Once your order has been processed, it will typically take 3-7 business days to arrive at your shipping address, depending on your location.

Shipping Cost

Shipping costs are calculated at checkout based on your order total and shipping destination. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package's journey. Please allow up to 24 hours for the tracking information to update.

International Shipping

At this time, we only offer shipping within the United States. We hope to expand our shipping options in the future to include international destinations.

Shipping Delays

Please be aware that shipping times are estimates and may vary due to external factors beyond our control, such as weather conditions, carrier delays, or holidays. If your order is delayed, we will do our best to keep you informed.

Address Changes

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to update your address, please contact us immediately at hello@leanndrakehaircare.com before your order is processed.

Lost or Damaged Packages

Leann Drake Haircare is not responsible for packages lost or damaged during transit. However, if you experience any issues, please reach out to us at hello@leanndrakehaircare.com, and we will assist you in filing a claim with the shipping carrier.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please feel free to contact us at hello@leanndrakehaircare.com. Our customer service team is happy to assist you!

Thank you for choosing LeAnn Drake Haircare. We appreciate your support and look forward to serving you again!